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Insurance replacements and claim settlements with MBI Computer
Why should you use MBI?
• An efficient and flexible company
• An ISO 9000 Quality Endorsed Company
• Federal Government endorsed supplier
• Approved supplier under NSW State Contracts Control Board - ITS 2000
• Proud Sponsor of Australasian Claims Convention 4 - 6 May 2005
And more reasons:-
1. Accurate product validation and maximum insured satisfaction
2. Protection of Insured's privacy
3. Extensive product range
4. Wider geographical coverage
5. Flexibility
6. Better Reporting
7. Cost effectiveness
1. Accurate product validation and Maximum insured satisfaction
• Near 100% product validation and accurate replacement quotation/replacement
• Responsiveness
• Fast turnaround
• Extensive customization and "build-to-order" computer products to meet
insured requirement
• Face to face consultation in area where MBI reseller outlet is located
Note: From our experience, majority of desktop computers lost or damaged were "clone" or
"build-to-order" computers. Unlike other suppliers (replacing "clone" with brand name such as HP/Compaq), MBI, using its "build-to-order" facility, can replace clone computer accurately and cost
effectively.
For notebook, MBI offerings include not only major brand such as HP/Compaq, IBM and Toshiba but also the offerings extend to products such as Lucky Goldstar (LG), Pioneer, Acer,
Fujitsu, ASUS, etc.
2. Protection of Insured's privacy
• MBI privacy policy is strictly followed
• Whenever possible, paperless document handling - reduces breach of privacy policy
3. Wider product coverage
As a distributor, MBI has wider product range and works closely with major manufacturers such as HP/Compaq, Toshiba, IBM, Sony, etc. If customised
product is required, unlike other retail outlets, MBI have its own manufacturing plant to cater for this need. Following is a list of suppliers/manufacturers from where products can be sourced: -
Acer, Adaptec, AMD, Antec, Aopen, Apple, Asrock, ATI, Benq, Brother, Canon, Cisco, D-Link, Dynalink, Epson, Foxconn, Fujitsu, Gigabyte, Hewlett Packard/Compaq, Hitachi, IBM, Intel, Iomega,
Kingston, Krone, Kyocera, Lexmark, LG, LINKSYS, LiteOn, Logitech, Microsoft, Microtek, Mitsubishi, NEC, Netcomm, Netgear, OKI, Omni, OPTORITE, Panasonic, Philips, Pioneer, Polyview, Powerware,
Samsung, Seagate, Sony, Symantec, TGE, Toshiba, Tyan, Viewsonic, Wacom, Western Digital
The only identifiable product of which MBI is unable to supply at this stage is DELL (sold direct to
public by DELL) and Packard Bell (sold through retail outlet only – Bing Lee, Harvey Norman and Domayne).
In an effort to expand its product line, MBI recently has also added a
limited range of following consumer electronics and air condition products:-
OMNI Home Theatre System (TV, DVD, Digital Set Top box)
Daewoo Air conditioner
4. Wider geographical coverage
MBI uses distribution model through reseller outlets and nationwide technical service providers.
MBI has authorized reseller outlets in most of the
cities and regional areas in following states: -
NSW (266), QLD (53), VIC (6), SA (5), WA (1), TAS (3).
For technical services, onsite inspection, repairs and warranty, MBI has
partner agents in following states: -
NSW (1,116), QLD (1,026), VIC (1,040), TAS (97), SA (318), WA (385), NT (58)
5. Flexibility
• Less bureaucracy – non departmentalised approach
• Multiple sources of supplies – not tied to single supplier and non rigid pricing structure – allows to meet any circumstances such as urgent replacement
• Source products from competitor if there is extensive delay
6. Reporting
• Monthly spending
• Spending by external assessor
• Spending by major product categories (notebook, desktop, and printer)
7. Cost effectiveness
MBI is a recognized distributor for most of the manufacturers and therefore has
better buying power then other resellers. Competitive procurement policy and non-departmentalised approach also contributes to better pricing. |
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